Click here CHSI CLAIMS PORTAL.
Advisory: No Fees for Filing Claims
As of 22 August 2025
It has come to our attention that there are certain persons offering their services for a fee to file your benefits claims with Caritas Health Shield.
- DOES NOT CHARGE fees for the filing and processing of claims;
- DID NOT AUTHORIZE any person to collect fees on its behalf for the filing or processing of claims;
- FILING OF CLAIM(S) with Caritas Health Shield is FREE OF CHARGE.
MOST IMPORTANTLY, please refrain from divulging any personal information to persons claiming to be Caritas Health Shield representatives.
If you encounter such unscrupulous persons, please report the matter immediately to the Customer Relations Department ASAP.
To know more about the process of filing benefits claims, Please Click Here.
This notice is for public guidance. Please share only through official Caritas Health Shield channels.
IMPORTANT REMINDERS
All Members/Claimants are encouraged to UPDATE their CONTACT INFORMATION
(i.e., cellphone and/or
landline number(s); email; and physical address) on file with CHSI to ensure
that the company may reach them whenever needed.
CARITAS HEALTH SHIELD, INC. (CHSI)
Checklist of Requirements to file BENEFIT CLAIMS
All Members/Claimants must completely submit all the ORIGINAL documentary requirements to CHSI upon the release of any plan benefits. In the meantime, only photocopies shall be accepted by CHSI.
Filing of claims pursuant to the Insurance Commission’s Liquidation Order is until 02 March 2026 only.
Claims filed after 02 March 2026 shall be BARRED from normal liquidation proceedings, BUT shall be reconsidered in CHSI’s dissolution and winding up proceedings.
For more information, you may contact the following:
Telephone: (02) 8635-7150
Mobile No.: 0945-369-54376
Email: attyjosebarcelonchsi@gmail.com, chsiliquidation@chs.com.ph